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About Ethical Outsourcing

Outsourcing is common practice in Big Business as they try to continually get costs down however many Small Business Owners do not share the same philosophy which is often to their detriment. If you are struggling to get enough hours in the day to complete everything then you need to find a way to get back your time and focus on your business. But you need to ensure you are well informed and prepared before you start your outsourcing journey.

Ethical Outsourcing focuses on ensuring that our offshore employees are treated no differently than they would expect to be treated if they were employed in Australia.

  • We ensure that our employees receive an above average wage and provide great working conditions and benefits compared to local employer and outsource agencies.
  • We attract great employees because we provide more than a basic income. We provide our employees with an opportunity to feel they are a highly valued member of a team and an organisation that cares about their wellbeing and their job satisfaction.
  • Ethical Outsourcing recognises that one of the unseen issues of working remotely is the inevitable feelings of disconnection from the workforce and the loss of social interaction that is common in a typical workplace. We ensure all of our employees receive regular communication from the local Philippines office and also ensure that our employees are encouraged to talk to any of our staff about personal and professional issues.
  • A key aspect in the success of any outsourcing relationship is understanding of cultural issues and potential misunderstanding that can arise due to cultural or language misinterpretation. Ethical Outsourcing actively works to bridge the gap between different cultures with our regular monthly mentoring sessions for clients and employees to uncover and resolve any misinterpretation issues before they become larger problems in the relationship between our employees and clients.
  • Our employees are also actively encouraged to upskill wherever they feel a need to increase their professional skillset. Ethical Outsourcing is highly supportive to our employees needs to improve themselves and we believe that if employees are given the chance to thrive and improve themselves. This goes a long way towards instilling a sense of purpose and value in our staff

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