About UBWH Australia
UBWH is an Australian business focused on bringing Ubiquiti Networks products to the Australian market at the lowest possible price. UBWH guarantees genuine warehouse stock, if we say we have it in stock, it really is. All advertised stock is available for immediate dispatch from our warehouse. Once you place an order, stock is immediately allocated to you.
Here at UBWH Australia, we have been working hard to improve our service offering to our customers. Our advantages include:
1. Authorised Ubiquiti RMA Centre for Australia.We have worked closely with Ubiquiti USA to set this up. When you lodge warranties with us and send the faulty item back, we send you a new one from our stock. No more lengthy turn around times.
2. Reseller Discount Program. We're always looking at ways to reward our customers. For approved applicants we have introduced a number of initiatives, including reduced pricing and free returns, to improve your margins and make it easier for you to deal with us.
3. Same Day Dispatch. Our new warehouse will dispatch orders the same day in 98% of cases, for orders paid before 12.30 pm AEST and shipped by Australia Post. Occasionally, large orders will cause a delay until the next business day.
If critical, please contact us prior to ordering. We will update you on the days proceedings and will endeavour to have your paid order dispatched same day.
4. Extended Warranties on everything we sell.Optional 2 and 3 year warranties are in addition to the normal Manufacturer's Warranty, plus the Consumer Guarantee required by Australian Consumer Law (ACL) for all Australian Consumers, at a small cost. These can be selected during our checkout process.
UBWH also offer online training for a range of Ubiquiti products and systems.
Trainees benefit in a number of ways:
Cheaper - than attending a formal 2-day course in a classroom environment.
Faster - no need to wait until the next classroom course is scheduled nearby.
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