SJK FLOOR SANDING & POLISHING

Anonymous

Company came highly recommended so I can’t believe how disappointed we are. There was a very late start (2pm) on the first day that I had taken the day off from work to meet with him. That should have been a sign. There were no shows days and late start days without without notification. A lot of time was spent on the phone during the job or in the car out the front. Workmen spent over 2 weeks working on less than 100sqm of flooring without completing the job. The new floor boards that were installed were cracked. The new floors had gaping holes and pinched your feet when walking across them. The putty applied was falling out within 3 days of being installed and the old original floors were sanded so badly that they cracked. The first stain left dark swirls all along the floor and equipment was left everywhere. Our newly installed stairs were far darker than the floor, patchy and had dark stain marks throughout. Unfortunately we had to halt works with Company after a long 2 weeks living in an empty house with two young children. A supposedly 4 day job turned into a 2 week nightmare where we game him ample and multiple opportunities to rectify. We are extremely upset given that we paid him half upfront for a job that now needs to be completely redone due to damages 😢 Company agreed to partially refund for the poor workmanship by the end of the month but now does not answer any of his texts or emails.