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Shop 1,
508- 510 Marrickville Rd,
DULWICH HILL NSW 2203
Complaint with NSW Legal Services Commissioner I engaged Alidenes & Co on a deceased estate matter in good faith. Unfortunately I had to make a complaint about them with the NSW Office of the Legal Services Commissioner. There were significant delays in completing our case. At one stage, Alidenes & Co did not respond to me for almost 3 weeks despite follow up phone calls and emails. When they finally responded, their email outlined "perhaps you would be better off finalising it yourself" and attached an invoice. This invoice was for an amount that exceeded the limit set by the NSW Supreme Court (Schedule 3 – Costs for legal services for probate and administration matters). I eventually had to get further legal advice on this situation and hire another solicitor to complete the work. Through the NSW Office of the Legal Services Commissioner, I asked Alidenes & Co to: 1. Offer an apology 2. Return the liens (documents belonging to the case) 3. Discharge all invoices raised 4. Compensate for the additional legal costs incurred as a result of their handling of our case, which required me to seek other legal advice. In resolving the complaint, Alidenes & Co completed 2–4 above. I have never received an apology from them. I'm thankful that the NSW Office of the Legal Services Commissioner exists and that I was able to submit a complaint and get to some resolution on this case.
All Areas. Most Legal Matters. Specialising In Criminal & Traffic Offences, Conveyancing, Wills, Probate & Estates.
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We offer a variety of mobile legal services involving all types of land transactions, residential conveyancing and estate planning. We specialise in Land Titling Advice, Land Transaction & Advice, Torrens Assurance Fund Claims, Land Title Health Check, Wills and Estates. We believe that if our client receives the best legal advice, they will be in the best position to decide how to structure a transaction or tackle any issue. Contact us now to see how we can help you.
Mobile service and Virtual Meeting Available!
Sydney based Law firm specialising in matters of Commercial Law, Strata Law and Building & Construction Law. Call us for more details.
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