Reviews for TEMPERATURE SOLUTIONS

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nibnib
Unhappy Australian Pensioner!

I have just had Ray attend my residence to check my washine machine. He advised me that I had a faulty cold water valve which required replacing. I am only on a Pension and told him that but even though his website DOES state Service calls are from $40 he still charged me $75. He then advised me the total amount would be $187, I told him I only had $150 which he then asked me if I have a Credit Card. When I said I didn't, he was not a happy man at all. This website does say Pensioner discounts plus Service calls from $40 so what is his problem? He then only gave me a 2 month warranty which he wrote on my Receipt & when I told him that I would call The Dept of Fair Trading to see where I stood he then said that I had to tell them it was because I didn't pay the full amount. Then as he was walking out of my front door he said 'that's why I don't come to these areas' 'look at where you live?'. Such a lovely way to start a day. What an @#$/^&*( of a man. Thank you A1 Home Appliances you really know how to look after a customer. NOT!! Dept of Fair Trading, ASIC, Facebook & all social media here we go. Good luck Ray your Company will need it.

star star star star star
3 years ago - 27/04/2017
1564
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nibnib
Ingrid Cattley

Fixed the problem quickly. Great service!

star star star star star
4 years ago - 28/12/2016
1367

About TEMPERATURE SOLUTIONS

For your Complete Air Conditioning Comfort. Sales, Service and Installation. With over 28 years experience in Refrigeration and Air Conditioning. Split and Ducted Systems Prompt Service - Reasonable rates. 5 year warranty included. Leading brands. Design & construction of Cool Rooms & Freezer Rooms.
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TEMPERATURE SOLUTIONS
SERVICING: All Sydney, Blacktown Region, Eastern Suburbs Region, Hills District, North Shore Region, Ryde Eastwood Region, Parramatta Region, CBD & Surrounds, Hawkesbury Windsor & Richmond Region, Homebush & Inner West Region